Frequently Asked Questions

You need a Calncall SIP line. To configure SIP Account if you don’t have please visit our site www.calncall.com and buy it. Follow Below steps to set up your X-Lite phone: 1. Go to http://www.counterpath.com/x-lite-download and download X-Lite. 2. Open X-Lite and go to > Softphone > Account Settings.





3. On the "Account" window, enter the following information. Then click on "OK".

• Account name: SIP Username which is provide by calncall (e.g. XXXXXXXX)
• User ID : SIP Username which is provide by Calncall(same as account name)
• Domain: siptrunk.calncall.com
• Password: SIP Password which is provide by Calncall
• Display name: anything you want to appear on top

Once it is get register you can see on top.. “Available” 4. **To make outgoing calls, follow this standard: For Overseas: 00+ + + . For example, if you are calling a China number XXXXXXXX, China code is 86 so key in: 0086XXXXXXXXX and call. For Singapore: + + . For example, if you are calling a Singapore number XXXXXXXX, key in: 65XXXXXXXX You can buy from our website if you don’t have an SIP account www.calncall.com