Frequently Asked Questions

Configuring a H-Tek UC8XX IP Phones with Calncall SIP

Step 1:First you will need to factory reset the phone.

Press MenuSettingAdvanced Setting (default password: admin) → Factory Reset. Press OK soft key in the warning page.

Step 2:To find your phone’s IP address, simply press the key and select Network on the phone.


Step 3:Point your browser to the web interface of your H-Tek IP phone, which in this example is


Enter your phone’s login credentials – username and password is admin by default.

Step 4:Click on the Account tab and enter the following information.

Account: Account1

Account Active: Yes

Label & Name: Enter the name you want to appear on the phone’s display

SIP User ID :

Authenticate ID :

Authenticate Password :

Primary SIP Server:


Step 5:Once you’ve entered all the details in the accounts page click on Save Set and Restart.

Dial Pattern :

  • For Singapore 65 + . Ex: 6563401006
  • For International Prefix: 00 + +
Ex: 008034790665(Japan)

You can buy from our website if you don’t have an SIP account

Help Topics:

Last Updated 7 years ago