Frequently Asked Questions

Configure Grandstream GXP21XX/14XX/11XX IP phones with Calncall

Step 1:Connect the Grand stream phone to the network and power supply. The phone will boot up, and providing you have DHCP installed on your network, it will obtain an IP and display it at the bottom of the phone’s LCD screen.

Step 2:Use your browser to access the web interface of the phone by entering

http:// where ip address> is the IP address shown on the phone.

Step 3:Enter the password of the phone and click login to access the phone’s configuration. The default password is ‘admin’.


Step 4 : Click on Accounts tab and select Account 1


Step 5 : Enter the following Account information.

Account Active: Yes

Account Name & Name: Enter the name you want to appear on the phone’s display

SIP Server:

SIP User ID :

Authenticate ID :

Authenticate Password :


Click “Save and Apply” to save these settings and the phone should register with Calncall.

You can verify this via the Status page on the phone.


Dial Pattern :

  • For Singapore 65 + . Ex: 6563401006
  • For International Prefix: 00 + +
Ex: 008034790665(Japan)

You can buy from our website if you don’t have an SIP account

Help Topics:

Last Updated 7 years ago