Frequently Asked Questions
Configure 3CXPhone for Windows Softphone with Calncall SIP
Below are the steps to configure a SIP account, You can buy from our website www.calncall.com Follow these steps to set up your phone easily: 1. Download the 3CXPhone
http://www.3cx.com/voip/softphone/ and install it.
2. Click on ""Create Profile" on the popup window.
* Or if you miss the popup window, Click on the menu button > "Account".
3. On the "Accounts" tab, click on "New" and open "Account Settings".
4. Enter the following information.
![6](http://www.calncall.com/wp-content/uploads/2014/12/6.jpg)
6. Click OK until the end and you’re done. You should see the status of Calncall SIP in 3CX to be “On Hook”.
**To make outgoing calls, follow this standard: For Overseas: 00+ + + . For example, if you are calling a China number XXXXXXXX, China code is 86 so key in: 0086XXXXXXXXX and call. For Singapore: + + . For example, if you are calling a Singapore number XXXXXXXX, key in: 65XXXXXXXX
http://www.3cx.com/voip/softphone/ and install it.
![index](http://www.calncall.com/wp-content/uploads/2014/12/index.png)
2. Click on ""Create Profile" on the popup window.
![2](http://www.calncall.com/wp-content/uploads/2014/12/2.jpg)
* Or if you miss the popup window, Click on the menu button > "Account".
![4](http://www.calncall.com/wp-content/uploads/2014/12/4.jpg)
3. On the "Accounts" tab, click on "New" and open "Account Settings".
![5](http://www.calncall.com/wp-content/uploads/2014/12/5.jpg)
4. Enter the following information.
![6](http://www.calncall.com/wp-content/uploads/2014/12/6.jpg)
- Account name: Calncall
- Caller ID: your DID Number
- Extension ID: Calncall SIP Username (e.g. XXXXXXXX)
- Password: SIP Password
- I am out of the office – external IP: siptrunk.calncall.com
![8](http://www.calncall.com/wp-content/uploads/2014/12/8.jpg)
6. Click OK until the end and you’re done. You should see the status of Calncall SIP in 3CX to be “On Hook”.
![7](http://www.calncall.com/wp-content/uploads/2014/12/7.jpg)
**To make outgoing calls, follow this standard: For Overseas: 00+ + + . For example, if you are calling a China number XXXXXXXX, China code is 86 so key in: 0086XXXXXXXXX and call. For Singapore: + + . For example, if you are calling a Singapore number XXXXXXXX, key in: 65XXXXXXXX
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Last Updated 7 years ago