Frequently Asked Questions
Configure 3CXPhone for Windows Softphone with Calncall SIP
Below are the steps to configure a SIP account, You can buy from our website www.calncall.com Follow these steps to set up your phone easily: 1. Download the 3CXPhone
http://www.3cx.com/voip/softphone/ and install it.
2. Click on ""Create Profile" on the popup window.
* Or if you miss the popup window, Click on the menu button > "Account".
3. On the "Accounts" tab, click on "New" and open "Account Settings".
4. Enter the following information.
6. Click OK until the end and you’re done. You should see the status of Calncall SIP in 3CX to be “On Hook”.
**To make outgoing calls, follow this standard: For Overseas: 00+ + + . For example, if you are calling a China number XXXXXXXX, China code is 86 so key in: 0086XXXXXXXXX and call. For Singapore: + + . For example, if you are calling a Singapore number XXXXXXXX, key in: 65XXXXXXXX
http://www.3cx.com/voip/softphone/ and install it.
2. Click on ""Create Profile" on the popup window.
* Or if you miss the popup window, Click on the menu button > "Account".
3. On the "Accounts" tab, click on "New" and open "Account Settings".
4. Enter the following information.
- Account name: Calncall
- Caller ID: your DID Number
- Extension ID: Calncall SIP Username (e.g. XXXXXXXX)
- Password: SIP Password
- I am out of the office – external IP: siptrunk.calncall.com
6. Click OK until the end and you’re done. You should see the status of Calncall SIP in 3CX to be “On Hook”.
**To make outgoing calls, follow this standard: For Overseas: 00+ + + . For example, if you are calling a China number XXXXXXXX, China code is 86 so key in: 0086XXXXXXXXX and call. For Singapore: + + . For example, if you are calling a Singapore number XXXXXXXX, key in: 65XXXXXXXX
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Last Updated 6 years ago